Cirkex's Terms and Conditions — Fully in Bengali

1 Introduction & Consent

Cirkex (cirkex.onl) is an online gaming and betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between Cirkex and all its registered members ("Users"). By accessing the Cirkex platform or creating an account, you are deemed to have automatically accepted all of these Terms.

We strongly encourage you to read the full Terms and Conditions carefully. If you have any questions or do not understand any part of the Terms, please contact our support team. Cirkex reserves the right to amend these Terms at any time. Continued use of the platform following any changes will be considered acceptance of the revised Terms.

2 Account Register

To play games or place bets on Cirkex, you must first create a personal account. You are required to provide accurate and complete information during registration. If an account is opened with false information, Cirkex reserves the right to suspend or close it at any time.

• Each user may register only one account. Creating multiple accounts is strictly prohibited.
• The mobile number and email address provided during registration must be your own.
• Always keep your account password confidential. Do not share it with anyone.
• We strongly recommend enabling two-factor authentication (2FA) to keep your account secure.
• If you notice any suspicious activity on your account, contact Cirkex support immediately.
• Submission of valid identification for KYC (Know Your Customer) verification is mandatory when required.

3 Eligibility Requirements

Participation on the Cirkex platform requires meeting certain eligibility criteria. Failure to comply with these requirements may result in account suspension at any time.

• You must be at least 18 years of age.
• You must be participating from a country or region where online gaming is legally permitted.
• Individuals who have been advised to refrain from gaming due to a mental health condition are not eligible.
• Immediate family members of Cirkex employees are not eligible to participate in certain promotions.
• Users whose accounts were previously banned for fraudulent activity will not be permitted to re-register.

4 Deposits & Payments

Deposits on Cirkex can be made easily via bKash, Nagad, and Rocket. Our payment system is fully secure, and every transaction is protected by SSL encryption.

• Minimum deposit amount is BDT 200 (two hundred taka).
• Deposited funds are typically credited to your account within 1–5 minutes.
• Only payment methods registered in your own name may be used.
• Transactions made using a payment method registered in someone else's name may be cancelled.
• Please ensure you include the correct transaction ID and amount when making a deposit.
• If your deposit is delayed for any reason, please contact support with a screenshot of the transaction.

5 Withdrawal Policy

Withdrawals on Cirkex are simple and fast. Requests are typically processed within 30 minutes to 24 hours of submission. Certain conditions must be met before a withdrawal can be made.

• KYC verification must be completed on your account before any withdrawal can be processed.
• Minimum withdrawal amount is BDT 500 (five hundred taka).
• To withdraw bonus funds, the specified wagering requirements must be met.
• Withdrawals can only be made to the same payment method used for the deposit.
• Cirkex may temporarily hold withdrawals in cases of suspicious activity.
• The maximum daily withdrawal limit is determined by the user's account level.

6 Bonuses & Promotions

Cirkex regularly offers attractive bonuses and promotions for its members, including welcome bonuses, deposit match bonuses, free spins, cashback, and VIP rewards. All bonus offers are subject to their own specific terms and conditions.

• The welcome bonus is available to new members only and can be claimed once.
• The wagering requirement for each bonus is clearly stated in the bonus details.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after wagering requirements are fulfilled.
• Bonuses obtained through multiple accounts or fraudulent means will be forfeited in their entirety.
• Cirkex reserves the right to modify or cancel any bonus offer at any time.
• VIP program benefits are determined based on the member's activity level and tier.

7 Gameplay Rules

All games on the Cirkex platform are operated by licensed third-party providers. Game outcomes are determined by RNG (Random Number Generator) technology, which is fully impartial and independently audited.

• Each game has its own rules — please read them before you start playing.
• If a game is cancelled due to a technical error, all wagers will be refunded.
• Cirkex is not liable for any losses resulting from internet connection disruptions.
• In Live Casino, the dealer's decision is considered final.
• Payouts in Sports Betting are determined based on official results.

8 Responsible Gaming

Cirkex believes gaming should be a healthy form of entertainment. We care about the mental and financial well-being of every member — which is why Cirkex offers dedicated tools to support responsible gaming.

• Set your own daily, weekly, and monthly deposit limits.
• You have the option to set session time limits.
• You can temporarily or permanently close your account at any time.
• If you notice signs of gaming addiction, our support team is ready to help.

To learn more about responsible gaming, visit our Responsible Gaming Page Visit now.

9 Prohibited Activities

The following activities are strictly prohibited on the Cirkex platform. Violations may result in account closure and forfeiture of any funds held.

• Creating multiple accounts or using another person's account.
• Bonus abuse — claiming the welcome bonus multiple times under different identities.
• Using software bots or automated tools to play games.
• Intentionally exploiting any technical glitch or error on the platform for personal gain.
• Using funds from money laundering or illegal sources on the platform.
• Colluding with other members for match fixing or collaborative cheating.
• Impersonating a Cirkex employee or representative.

10 Privacy

Cirkex places the highest priority on the security of your personal information. We never sell your data to third parties. Full details of how we store and use your data can be found in our Privacy Policy Available on the page.

• Your information is used solely for account management and KYC verification purposes.
• Your information is never shared except in response to a lawful request from law enforcement authorities.
• You may request to update or delete your personal information at any time.

11 Account Closure

You may close your Cirkex account at any time by contacting our support team and submitting a closure request. Please withdraw any available balance before closing your account.

Cirkex may also close or suspend your account for the following reasons:

• Violating the terms and conditions or engaging in any prohibited activity.
• If registration is completed with false information or KYC verification fails.
• Extended period of inactivity (generally 12 months).
• By order of a court or regulatory authority.

12 Changes to Terms

Cirkex reserves the right to modify these Terms and Conditions, in whole or in part, at any time. For significant changes, we will notify members via email or platform notification.

Continued use of the platform after any changes are published will be considered acceptance of the updated terms. We recommend checking this page regularly.